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Context of the Organization

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by The PPAP Assassin, Mar 20, 2017.

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  1. Samantha Sharp

    Samantha Sharp New Member

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    May I get a copy of this?
     
    Samantha Sharp, Oct 24, 2017
    #41
  2. Qualmx

    Qualmx Well-Known Member

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    Tony s

    Why dont you use SWOT for context (internal and external issues)
    you use it using once you have the context outputs.

    Two questions

    1 What coud be different using swot for context compared the way you used it?

    2 What method did you use for context?

    Thanks
     
    Qualmx, Oct 24, 2017
    #42
  3. tony s

    tony s Well-Known Member

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    Context is our input when we plan for the QMS.
     
    tony s, Oct 28, 2017
    #43
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  4. Qualmx

    Qualmx Well-Known Member

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    Hi, Peter
    Could you share specifically what do you monitor and review in 4.1 and 4.2?
    Thanks
     
    Qualmx, Apr 2, 2018
    #44
  5. Leonid

    Leonid Well-Known Member

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    To contribute to your conversation

    ISO 9000 cl.2.2.4 defines relevant interested parties as “those that provide significant risk to organizational sustainability if their needs and expectations (requirements) are not met”. If the organization defines a particular interested party relevant there are a few related implications: a) the organization takes the above requirements as its compliance obligations, b) the organization defines and addresses risks of nonfulfillment of these requirements, c) policy commitment to satisfy applicable requirements applies to the considered requirements. The organization shall monitor and review information about exactly these relevant interested parties and their relevant requirements. The organization’s obligations stated in contracts with customers and suppliers, liabilities to headquarters, owners, shareholders and investors as well as commitments to fulfill applicable statutory and regulatory requirements are the issues under permanent monitoring and review by the organization, for instance at MR. Evidence thereof can always be shown to CB auditor.
     
    Leonid, May 1, 2018
    #45
  6. Andy Nichols

    Andy Nichols Moderator Staff Member

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    I believe the Context is pointing to a strategic level of considering risks, linked to section 6 (where the word strategic is used), whereas you've described a much lower level which is handled in section 8.0
     
    Andy Nichols, May 1, 2018
    #46
  7. Leonid

    Leonid Well-Known Member

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    Leonid, May 1, 2018
    #47
  8. Leonid

    Leonid Well-Known Member

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    There is no need for quality managers monitor and review information about those interested parties that do not provide significant risk to organizational sustainability. The word “strategic” is not used in section 6.
     
    Leonid, May 1, 2018
    #48
  9. Andy Nichols

    Andy Nichols Moderator Staff Member

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    You are correct - I didn't have my copy open at the time, the word "strategic is, of course, in section 4. My point remains unaltered, however. Furthermore, it's NOT a quality managers job to do anything - one isn't required. The purpose of the section 4, 5 and 6 requirements is to align the (quality) management system with the (high level) direction of the business. If a risk to the organization is the loss of skilled workers who cannot be easily recruited because there's an overall shortage in skilled workers, then that's going to affect the ability of the organization to make quality parts. That's no (exclusively) a QM's issue - it's Leadership's in general. That links directly to section 6 - how does an organization create and implement a skills development process, if they have never done one before?
     
    Andy Nichols, May 1, 2018
    #49
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  10. Leonid

    Leonid Well-Known Member

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    My point remains unaltered too. Your example shows a good example of a relevant interested party, namely skilled workers whose all-round shortage creates for the organization a significant risk which is addressed by the skills development process. The requirements of the skilled workers are to be understood and addressed.
     
    Leonid, May 1, 2018
    #50
  11. Debra Whittaker

    Debra Whittaker New Member

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    Could you be so kind as to send me an excel copy of this?

    Thx,
    Debra
     
    Debra Whittaker, May 29, 2018
    #51
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