1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Dismiss Notice
You must be a registered member in order to post messages and view/download attached files in this forum.
Click here to register.

You CAN audit your own work!

Discussion in 'ISO 19011 - Auditing Management Systems Guidelines' started by Andy Nichols, Oct 8, 2015.

  1. tony s

    tony s Well-Known Member

    Joined:
    Sep 10, 2015
    Messages:
    1,367
    Likes Received:
    1,069
    Trophy Points:
    112
    Location:
    Laguna Philippines
    What about the last sentence?
    "For small organizations, it may not be possible for internal auditors to be fully independent of the activity
    being audited, but every effort should be made to remove bias and encourage objectivity"
     
  2. Serious Man

    Serious Man Active Member

    Joined:
    Oct 24, 2017
    Messages:
    79
    Likes Received:
    28
    Trophy Points:
    17
    Each organisation, who finds internal auditing as valuable thing, shall outsource audits were impartiality can be questioned.
    I know personally example of automotive corporation, where even auditors from other entities were available, they had decided to invite 3rd party auditor to perform certain internal audit.
     
  3. Andy Nichols

    Andy Nichols Moderator Staff Member

    Joined:
    Jul 30, 2015
    Messages:
    5,399
    Likes Received:
    2,686
    Trophy Points:
    112
    Location:
    In the "Rust Belt"
    Not 3rd party - they cannot do internal audits. Do you mean a supplier organization?
     
  4. Serious Man

    Serious Man Active Member

    Joined:
    Oct 24, 2017
    Messages:
    79
    Likes Received:
    28
    Trophy Points:
    17
    Yes they can, as long they do not mix 3rd party auditing with 1st party auditing for a same organization.
    Even under IATF it is and shall be manageable according to certification rules.
    Restrictions apply also to management system consultancy and site-specific auditor training.
     
  5. tony s

    tony s Well-Known Member

    Joined:
    Sep 10, 2015
    Messages:
    1,367
    Likes Received:
    1,069
    Trophy Points:
    112
    Location:
    Laguna Philippines
    Isn't that against their accreditation requirements?
     
  6. Andy Nichols

    Andy Nichols Moderator Staff Member

    Joined:
    Jul 30, 2015
    Messages:
    5,399
    Likes Received:
    2,686
    Trophy Points:
    112
    Location:
    In the "Rust Belt"
    In that case, it's NOT a "third party" is it? They simply become another supplier!
     
  7. Serious Man

    Serious Man Active Member

    Joined:
    Oct 24, 2017
    Messages:
    79
    Likes Received:
    28
    Trophy Points:
    17
    I wrote 3rd party auditor instead of certification body full time auditors or contractors, sorry.
    I meant 3rd party as warrant of competent and reliable auditing. I think you don't agree with my conviction, but that's other subject and we are OT.

    Organisation is certified by CB No 1 and wants external auditor to perform internal audit. It asks CB No 2 to delegate their auditor to perform internal audit.
    Everything is OK as long certifications body are not anyway affiliated or organisation does not switch certification to CB No. 2.
     
  8. Andy Nichols

    Andy Nichols Moderator Staff Member

    Joined:
    Jul 30, 2015
    Messages:
    5,399
    Likes Received:
    2,686
    Trophy Points:
    112
    Location:
    In the "Rust Belt"
    I would offer counsel when using an auditor who also does CB audits, to do internal audits. In my (extensive) experience, all audits are viewed by them as if they were CB audits. As a result, they miss lots of important (to management) aspects of the QMS. I'd usually suggest finding someone with more balanced expertise.
     
    Daniel Padilla T likes this.
  9. Lawanda Smalley

    Lawanda Smalley New Member

    Joined:
    Feb 28, 2025
    Messages:
    1
    Likes Received:
    1
    Trophy Points:
    2
    So my issue with my organization is that we as "Quality Auditors" aren't even allowed to work on our products. So my frustration is things to do on the down time of no products to audit which on slow days can be my whole day!
    So I researched if Quality Auditors were even allowed to do the work and from what I found, we are not, we are to stay independent, for whatever reason. Well there is only so much auditing to do, so in what in the world can we do? I do not agree to this one bit, because us doing the work is also helping assure that we are sending a quality product out. It seems to me that us auditors should be more than welcome to do the work if possible, because we know what a quality product needs to be, therefore we are great candidates!! I'm so frustrated about this. Any feedback will help. Thanks.
     
    Andy Nichols likes this.
  10. Andy Nichols

    Andy Nichols Moderator Staff Member

    Joined:
    Jul 30, 2015
    Messages:
    5,399
    Likes Received:
    2,686
    Trophy Points:
    112
    Location:
    In the "Rust Belt"
    Lawanda, welcome! I feel your frustration!

    For clarification, are you asking if someone who audits can also perform the function of a Production Dept associate? Making product? If so, the answer is “Yes!”

    The “independence” requirement doesn’t come from what you do or the department you work for. Audits are supposed to be independent - free from pressure/bias etc. Auditors are often best selected because they have practical knowledge of a process, not because the work in another department. If your Quality System audits are set up that way, someone is incorrectly understanding the requirements in a practical sense.

    Added in edit: People often overlook that even tiny organizations can implement the ISO 9001 requirements and clearly (for example) 3 people a) do all the work and b) still have to audit. Having a 4th person sitting around until an audit is needed would be ridiculous!
     
    Last edited: Mar 1, 2025
  11. tony s

    tony s Well-Known Member

    Joined:
    Sep 10, 2015
    Messages:
    1,367
    Likes Received:
    1,069
    Trophy Points:
    112
    Location:
    Laguna Philippines
    Being objective and impartial cannot be demonstrated by just auditing somebody else's work. An internal auditor can still be biased and subjective even though he/she does not belong to the area/function being audited.

    The guidance provided by ISO/TS 9002:2016 in clause 9.2.2 clarified that:

    When assigning persons to conduct audits, the organization should ensure objectivity and impartiality of the audit process. In some cases, specifically in smaller organizations or areas of the organization where specific job knowledge is required, it can be necessary for a person to audit their own work.
     
    Andy Nichols likes this.
  12. Andy Nichols

    Andy Nichols Moderator Staff Member

    Joined:
    Jul 30, 2015
    Messages:
    5,399
    Likes Received:
    2,686
    Trophy Points:
    112
    Location:
    In the "Rust Belt"
    Nice post, Tony!
     
    tony s likes this.
  13. LisaNL

    LisaNL New Member

    Joined:
    Jan 10, 2022
    Messages:
    1
    Likes Received:
    1
    Trophy Points:
    2
    I work at 2 small companies (around 15 employees each) as QHSE Officer. We implemented ISO 9001 in the first company last year and had our Internal Audit done by an outside consultant (a supplier).

    At the other company we implemented ISO 9001 and ISO 14001 shortly after, and I did the Internal Audit myself.
    (I can tell you that my Internal Audit was actually of better quality than the one performed by the consultant.)
    And yes, I did also audit the Internal audit process. The internal audit was discussed in the MR, that was docuemnted and then approved by the Managing Director.

    We have passed certification at both companies without any NC.

    Just thought I'd share that experience.
     
    tony s likes this.
  14. Andy Nichols

    Andy Nichols Moderator Staff Member

    Joined:
    Jul 30, 2015
    Messages:
    5,399
    Likes Received:
    2,686
    Trophy Points:
    112
    Location:
    In the "Rust Belt"
    Hi Lisa! I’m happy - and unsurprised - to see that! Most consultants simply emulate what they see the CAB auditors doing which is all they know and what they experienced in Lead Auditor course!