Good day QFO team; I would appreciate your thoughts and council on this topic. Here are the facts, of which you are all aware... 1- The scope of ISO/IATF is (paraphrased: a) Provide conforming [automotive] product and .. b) enhance customer satisfaction 2- IATF 4.3.1 requires that "supporting functions" be included in the scope of the QMS (examples such as design center, corporate headquarters, etc..) NOTE: Not sure how a "center" or "headquarters" equate to a "function" , but then... 3- IATF lists the definition of "support function" as "non-production activity that supports..." Now that I've told you what you already know, here is my question... Situation: I'm working with a company which has multiple value add manufacturing sites and several remote activities(sales guy working from home/car, off site corporate HR [even though they have autonomous HR on site] off site IT headquarters [even though they have autonomous IT on site] etc..etc..) Until now, they have been vetting their "support' activities similar to how they vet "controlled" documentation. i.e. they "ask" the question "Is it critical to quality" (within the scope of 9001/IATF as stated above). In other words, if the support is WRONG or GONE can it lead to a nonconformance in the scope of ISO9001/IATF. If the answer is NO, they have not been including that particular "support" (e.g. IT headquarters) in their scope as a "supporting function" They now have an auditor that will not allow them to not include that in their scope. Question: What say all of you? How do all of you "vet" support activities? (a good example is off site "support" 'that recycles used pallets) Thanks in advance. Be well.