Does anyone know how you go about formulating a corrective action for a major ncr due to a repeat ncr from the previous year? I now have two major nonconformances I need to answer...but they ultimataly address the same thing. (Product Identification) I guess the second should address why we failed to fix it after last year's finding...but does't the corrective action turn out to be the same...we need to fix our product identification issue? It just seems to me I will be answering to ncr's with the same corrective action. I hope I am asking the question clearly. Thanks.