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Quality Department Development

Discussion in 'Other Quality and Business Related Topics' started by Kristof, Sep 28, 2023.

  1. Kristof

    Kristof Member

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    Hi All.

    in my company structure, I obtained the Quality dept.

    Could anyone give me some tips for Quality Department development?

    How to improve the Quality Department?

    The structure of the Quality Department is 14 Quality Inspectors and 1 Quality Manager. Quality Inspectors work on the 1 shift with overwork from time to time. They inspect the products in the 8 production departments - only final inspection.

    Does anyone have any recommendations?

    I'd appreciate your quick response.

    Thanks a lot.
     
  2. Miner

    Miner Moderator Staff Member

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    I would recommend transitioning the focus from detection to prevention. Start looking at reducing the defects and improving process capability. You will probably need a quality engineer for that. Are any of the defects supplier related? You may need to add supplier quality activities.
     
  3. RonR Quality Pro

    RonR Quality Pro Active Member

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    Absolutely agree with Miner. Detecting the problems AFTER the occur means you have wasted time, money, raw materials, other resources, AND there is always the possibility that you will FAIL to detect a nonconforming issue, and end up with a customer rejection/complaint.

    Much better to put your effort into preventing problems BEFORE they occur - evaluating and improving your processes, error-proofing (where appropriate), and generally improve the overall quality of your product.
     
    Andy Nichols likes this.