need suggestions on topic, "ISO 9001:2015 requirements from HR point of View"

need your all valuable suggestions or links to the resources related on topic, "ISO 9001:2015 requirements from HR point of View"

 

Or are you providing manpower services?

 

I am HR Engineer in Pakistan, doing job in Procon Engineering Pvt Ltd.
I have given an assignment to update the procedures (9001:2008 to new version) and address all requirements of standard related to HR.

 

For procedures that are related to HR such as Hiring/Recruitment, Competence Management and Performance Appraisal should ensure that the following are addressed:

• Adequate and qualified personnel are made available (clause 7.1.2, 8.5.1e);
• Qualification criteria for hiring/recruitment are established (clause 7.2b);
• Functional or job descriptions are well understood and supported (clause 5.3);
• Processes (e.g. performance appraisal) for determining and provision of the needed interventions for employee on-boarding and development are in place (clause 7.2a);
• Once interventions (e.g. training, mentoring, transfer to another assigment, etc.) are provided to address competency needs, the results of the interventions must be evaluated for effectiveness - did we achieve the expected results? (clause 7.2c);
• Employees must understand their organization's quality policy, relevant objectives, contribution to effectiveness of QMS, benefits of improved performance, and implications of deviating from the requirements (clause 7.3);
• Records demonstrating personnel competence are maintained (7.2d).

These are the typical items that pertain to HR that are tied to the clauses of the 2015 version.

 

thanks @tony s for your comments.. very helpful.. if possible suggest me the document idea for these clauses...
as i understand point 2 (clause 7.2b as job specification)

 

Dear @Andy Nichols , i have only training procedure which is not good.. it means that i have to start from the scratch...

 

Yes JDs are prepared, organization charts (dept wise) are prepared, employee list (headcount) is complete... need the training and recruitment procedure as per requirements of ISO 9001:2015 or IATF 19646:2016... as it talk about competency records and contingency plan etc..

i don't have recruitment procedure but only training procedure... training procedure consist of three parts
1. ON JOB TRAINING.(process is: plan-->skill matrix-->attendance-->employee wise annual training records)

2. In house (as per demand of department head or new technology) (process: need assessment-->plan-->trainer arrangement-->attendance-->add into record)

3. External (as per demand of department head or new technology) (process: need assessment-->plan-->institute selection-->attendance-->maintain records)

 

I am responsible acting as ISO coordinator for HR department

 

ok but how to address the points..
competence, education, training, skills and experience record, and recruit employee to fulfill the effective qms implementation..
how would i collect or extract.. that a channel i need which will be called as procedure

 

I'm no HR expert but with my understanding of the process, I believe the typical recruitment process has the following steps (with the relevant ISO clauses):

1. Need for manpower is identified (as determined by the head of a particular department) - cl. 7.1.2;
2. Initiate request to source out needed manpower (the requesting dept will typically accomplish a Manpower Request Form; include justification) - cl. 7.1.2;
3. Define the qualification criteria (if a Position/Job Description is available, this can be used as the basis. If not, the requesting department must define the qualification criteria) - cl. 5.3;
4. Review and approve the request (usually management will need to review/approve before HR starts sourcing) - cl. 5.1.1e;
5. Advertise that your company is hiring (can source out internally or externally by posting at bulletin boards, website, newspaper, etc.) - cl. 7.4;
6. Evaluate applicants (using the applicants' biodata or resume, the HR personnel will initially perform the interview. Exams or test can be administered. The intent is to ensure that applicants are qualified as per the Position/Job Description. The requesting department performs the technical evaluation.) - cl. 7.2b, 8.5.1e;
7. Secure employment records (once applicant/s is/are approved for hiring) - 7.2d;
8. Endorse the new hire for induction (usually the new employee will undergo orientation on company policies, safety, job specific training) - cl. 7.3;
9. Evaluate after completing the probationary period (this will determine whether the new employee is indeed appropriate for the job) - cl. 7.2c;
10. Monitor performance (periodical appraisal will be given to determine whether the employee is performing as expected) - cl. 9.1.1.

 

wow.. @tony s thanks for concise reply