1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Dismiss Notice
You must be a registered member in order to post messages and view/download attached files in this forum.
Click here to register.

ISO 9001:2015 Clause 6.2.2

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Clare Brouillette, Jul 19, 2017.

  1. Clare Brouillette

    Clare Brouillette New Member

    Joined:
    Jan 16, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    How specific do objectives need to be wrt resources required? Down to an individual or can it be broader, for example: Operations team and training?
     
    Clare Brouillette, Jul 19, 2017
    #1
  2. yodon

    yodon Well-Known Member

    Joined:
    Aug 3, 2015
    Messages:
    212
    Likes Received:
    126
    Trophy Points:
    42
    Probably depends on the objective (and resources shouldn't be restricted to human resources). I wouldn't think an individual would be singled out as the resource for meeting a quality objective. Can you share your objectives and your thoughts on how you're planning for achieving them? That might help with getting better responses.
     
    yodon, Jul 28, 2017
    #2
  3. RoxaneB

    RoxaneB Moderator Staff Member

    Joined:
    Jul 31, 2015
    Messages:
    926
    Likes Received:
    1,081
    Trophy Points:
    92
    Location:
    Ontario, Canada
    Organizational objectives should not be established unless there is also the commitment to ensure the resources are provided to enable the achievement of those organizational objectives.

    For example : "Decrease production change-over by 15% within 12 months." This won't work unless production schedules are reviewed, people learn about lean (and getting rid of waste/non-value-add aspects), and other activities. Developing an objective without providing the resources (human, technology, financial, etc.) to achieve it...well...as the saying goes "A goal without a plan is just a dream."
     
    RoxaneB, Jul 30, 2017
    #3
  4. Manish Rawat

    Manish Rawat New Member

    Joined:
    Jul 20, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Dear Sir,

    Kindly refer below:
    6.2.2 When planning how to achieve its quality objectives, the organization shall determine:
    a) what will be done;
    b) what resources will be required;
    c) who will be responsible;
    d) when it will be completed;
    e) how the results will be evaluated

    so it can be taken down to worker level
     
    Manish Rawat, Jul 31, 2017
    #4