Having a "discussion" with management over our "employee communications". Monthly, I post charts showing our progress towards each of our ISO objectives, (3 each: QMS and EMS). We also have the policy and objectives posted all through the facility, including in the bathrooms, at eye level, can't miss them. Additionally, each department has their own communication boards, (EHS, productivity, charged overtime, absenteeism, etc.) that the department manager updates monthly with the department statistics. During a recent audit, I asked five employees (all different departments) what our objectives were and if they knew how we were doing towards meeting these. None could get the objective and its target together, they kept mixing the QMS and EMS information. When asked about how we are doing at reaching our objectives, two noted where the company charts were posted but couldn't say how we were doing as they "haven't read the charts". One, an area lead, went so far as to say "I don't read them because they don't help get product out the door." Another said "management does not stress these unless we are about to have an ISO audit" [our annual CB audits]. Unable to locate a better definition of "communication", my "discussion" with management is: Yes, the LETTER of the standard has been meet… but has the SPIRIT of the standard? Just because it is posted on a board does not mean it is communicated, especially if management does not make an effort to occasionally discuss the results with employees and/or encourage them to read the information. When people say “it doesn’t matter because it does not get product out the door”, that says that there is not a lot of concern on whether employees read the posted information. I have overheard from a few people they have been informed to read these on their time. Management's response: Ok, now what is YOUR definition of occasionally now. Can’t take what is said by some disgruntled as overall fact. Just saying…And I would disagree about board postings. EVERY employee knows that is how the main communication is done [emphasis added]. ON THE BOARDS is job postings, pay rates, etc..etc….They ALL look at it almost daily! How do you define "employee communication"?