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9.3.2. a) Management Review & previous minutes

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Michak, Jun 1, 2018.

  1. Michak

    Michak Member

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    Hello and happy June for all!

    This is again about documentation, this time applied to Management Review (ΜR). Paragraph 9.3.2 a) in the standard, says that ΜR should be conducted taking into account the progress of suggested actions from previous ΜR minutes . Ok, reasonable enough. The question is: Does this implies something more than having in our ΜR policy to bring minutes from previous minutes and evaluate progression on actions thoroughly. Do I have to document progress explicitly? Because, we are suggested to do so by our CB.

    Thank you.
     
    Michak, Jun 1, 2018
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  2. Golfman25

    Golfman25 Well-Known Member

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    Most meeting agendas will include an old business and a new business section. You can keep progression via old business.
     
    Golfman25, Jun 1, 2018
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  3. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Firstly let's address the CB comments. Your auditor shouldn't be making "suggestions". Not their place to do that. End of discussion.

    If, from the analysis of process performance, product conformity, opportunities for improvement, supplier monitoring, customer feedback etc. there will likely be some actions. Those actions (of any type) should be assigned to people and time limited. Doesn't it make sense to ask those people assigned with those actions to bring a status report?
     
    Andy Nichols, Jun 1, 2018
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  4. Michak

    Michak Member

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    Absolutely. In fact, I even find it useful to have sort of a report of the current status in every one of the issues you address (par. 9.3.3 ISO 9001:2015).
     
    Michak, Jun 4, 2018
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    Andy Nichols likes this.