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  1. Tiffany Y
    Post

    Performance Indicators for Processes

    WHEW. This is such a relief. And you are right; the standard does say for us to determine- it is not demanding key performance indicators. Thank you.
    Post by: Tiffany Y, Feb 15, 2017 in forum: ISO 9001:2015 - Quality Management Systems
  2. Tiffany Y
    Post

    Performance Indicators for Processes

    Thank you!!! This is a good example and a good break down.
    Post by: Tiffany Y, Feb 13, 2017 in forum: ISO 9001:2015 - Quality Management Systems
  3. Tiffany Y
    Post

    Performance Indicators for Processes

    Thank you Jennifer! I would definitely be asking these valuable questions!
    Post by: Tiffany Y, Feb 13, 2017 in forum: ISO 9001:2015 - Quality Management Systems
  4. Tiffany Y
    Post

    Performance Indicators for Processes

    Thank you. This article is useful. The organisation has 42 permanent employees. What do you mean by "some processes may not warrant KPIs?"
    Post by: Tiffany Y, Feb 13, 2017 in forum: ISO 9001:2015 - Quality Management Systems
  5. Tiffany Y
    Post

    Performance Indicators for Processes

    Andy i cut my story short because the point of the story was performance indicators. The process to process map did involve my process owners and...
    Post by: Tiffany Y, Feb 13, 2017 in forum: ISO 9001:2015 - Quality Management Systems
  6. Tiffany Y
    Post

    Performance Indicators for Processes

    Thanks everyone for all this help!!! i would reply individually as i digest the info. Just to clarify, although i said easy for me, i meant easy...
    Post by: Tiffany Y, Feb 13, 2017 in forum: ISO 9001:2015 - Quality Management Systems
  7. Tiffany Y
    Post

    Performance Indicators for Processes

    Hello Yodon, Thank you for your reply. Our processes are for e.g. a projects process- with sub-processes of planning, execution and closeout of a...
    Post by: Tiffany Y, Feb 10, 2017 in forum: ISO 9001:2015 - Quality Management Systems
  8. Tiffany Y
    Thread

    Performance Indicators for Processes

    Hello everyone, For clause 4.4.1 ISO 9001:2015, i have decided that the easiest approach for me is to process map (various levels) my processes....
    Thread by: Tiffany Y, Feb 10, 2017, 14 replies, in forum: ISO 9001:2015 - Quality Management Systems
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