Hello all, I'm in a sticky situation and I'm not sure what to do. Wanted to see what your thoughts and opinions were regarding this matter. I started at my company back last summer (July) as the QA Manager. They had previously not had any quality person. The GM and another manager had basically been sliding by with it for a long time and they were piggybacking off of other corporate sites. The have never been ISO certified but got signed off as being in 'alignment' to the standards. They have some oversea customers that were pushing them for an actual certification so they posted a brand new position -- mine. Since I got this job I have been trying to update the documentation previously in place and get us aligned for ISO 9001:2015. I have had little to no assistance with this. I have also experienced much resistance when trying to make good improvements. It seems like they don't want change because they feel that it is extra work. My manager seemed very into it at first and was friendly. I had fallen sick very bad last year and it caused me to miss a couple of days. (Granted, I had time off that I HAD to use before the end of the year and sick off time) One of those days I was in the ER for my issue --back in December. I could not help it. I had 2 viruses and an infection. It seems like ever since then, my manager has hated me. His conversations are very short and he barely acknowledges me. He sits in his office every day, rarely to come out and talk to his people. Today he introduced a new employee around to everyone and called people over. He did not call me over nor did he mention me until an hourly employee brought up my name. Then he introduced me just as quality and compliance, he did not say manager. He introduced the purchasing manager as a manager. He often does not respond to my emails unless I send them two or three times. Also, I'm rarely given any information on quality issues that are happening. I'm not being copied on emails or put in the loop. The supplier manager continues to handle them. Now, I emailed a supplier regarding a quality issue one time and did not copy her, she then went straight to her and my manager to let him know that I did not copy her. Now she does not copy me on anything or even update me. I'm miserable and not sure what to do. Do I talk with him, HR, or sit here in dread every day? Note: This is my first official role as a QA Manager, even though I have a lot of background and experience in Quality itself.