What is ISO 9001:2015 Quality Management Systems stances on incorporating aspects of ISO/IEC 19510:2013 Information technology Object Management Group Business Process Model and Notation? May just be the company that I work for but they seem to be using very basic flowchart diagrams when making processes and procedures diagrams. I imagine any company worth its weight in gold would have good Business Process Management (BPM) techniques. And something like Business Process Model and Notation (BPMN) would be suitable to use. For one thing it is already within ISO, so it creates an international standard that allows everyone to use, follow and understand. Makes it clearer to understand processes and department relationships. From what I see it allows for an interlink between process, people, department and computing. So what is ISO 9001:2015 stances on BPMN?