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Stages of certification process

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Rajan Gupta, May 30, 2017.

  1. Rajan Gupta

    Rajan Gupta Member

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    Can anyone me on what are the steps needs for an organization to go for certification process
     
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Sure!

    1. Select a reputable Certification Body (Accredited under IAF scheme, experienced in your industry, not been suspended by AB, high client retention rate etc)
    2. Make application to them
    3. Schedule your "stage 1 audit" when you are ready
    4. Schedule your "stage 2 audit" when you know outcome of stage 1
    5. Celebrate being certified ;)
     
  3. Rajan Gupta

    Rajan Gupta Member

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    thanks andy for the response also help me out to know what activity performed by auditor in stage 1 and in stage 2
     
  4. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Your Certification Body can best help you with this. They each have important differences when they do each audit. They should provide you with the details you seek.
     
  5. tony s

    tony s Well-Known Member

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    In most cases, Stage 1 and 2 will have the following activities:

    Stage 1:
    • CB will requests a copy of your key documented information such as the quality policy, quality objectives, QMS scope, description of the QMS processes, organizational structure, company profile, quality manual, etc;
    • CB will send you the audit plan indicating the usual processes to be audited starting from the strategic/business planning, management review, internal audit, control of documented information, customer satisfaction, human resource management, purchasing, operational processes; etc.
    • the audit proper will focus more on the adequacy of the documented information, including information on risks and opportunities and actions to address them;
    • audit findings are usually "observations" and you may need to act on them before they go back for Stage 2.
    Stage 2:
    • CB will send an audit plan indicating the time and duration of audit per QMS process (i.e. all core, management and support processes will be covered);
    • at this time, instead of just assessing the adequacy of your documented information, your CB will obtain objective evidences that you are fulfilling what your company has committed to fulfill;
    • any issues of non-fulfillment will result to a nonconformity finding;
    • nonconformity findings are classified into minor or major;
    • pray that you don't incur a major nonconformity since you cannot be recommended for certification if you have one;
    • at the closing meeting the CB will announce their audit conclusion but will tell you first the positive findings, then the opportunities for improvement, then the nonconformities;
    • if you only incur minor nonconformities, then you will be recommended for certification;
    • it will usually take 1 to 2 months to release the official copy of your certificate.
     
  6. SpinDr99

    SpinDr99 Member

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    Make sure you get the audit plan well in advance. This will show how much time will be spent in each area. That will help you prepare.
     

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