Hi All, I have just returned to my company after a small hiatus to pursue some personal goals. I worked here prior to the hiatus for 2.5 years and was starting to work closer with the senior quality engineer (also the only quality engineer). Now that I've returned, the plan was to work closer with him since he is able to retire any time within the next few years. I would like to get our company back to ISO:9001 certified eventually, but my main concern is getting our company to be more efficient (save money, better on time delivery, etc.). There are so many holes in our current QMS that it's becoming a bit overwhelming to look at it as a whole. My question is, where to start? I'd like to implement/change things slowly, as we are slightly short staffed in our office and my boss currently has too much on his plate to delve into an entire quality changeover immediately.