I was wondering what kind of experiences you all have had, if at all, with your Sales department. I understand they are trying to please the customer, but I have been getting major push back from them lately. To the point where they have straight up asked me to NOT follow our normal process. They shoot out reasons / exceptions as why I don't NEED to follow our process. Anyone out there have a witty, yet polite way of telling them I would rather not stray from my process?