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Quality assurance operational plan

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Rajan Gupta, Dec 13, 2018.

  1. Rajan Gupta

    Rajan Gupta Member

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    I am in the process for drafting an operational plan for quality assurance for 2019
    So please suggest what all things needs to be incorporated in it

    I have few thing to incorporate like Managing processes, Audit , managing claim etc....
     
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    It's a practical impossibility to tell you what should be in an operational plan when we know so little about why you're doing this and what you hope to achieve. In other words, "a plan - for what?"
     
  3. tony s

    tony s Well-Known Member

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    I'm assuming that you intend to create a consolidated plan for all the plans or activities to be taken related to quality management system. Usually, organizations need this for budget purposes. You will need to consider the following:
    • activities or programs to be taken to achieve your objectives/targets;
    • training to be provided (in-house or external);
    • schedule and cost of internal and external audits (i.e. travel expenses, CB fees);
    • additional resources (e.g. computer, personnel, vehicle, etc.) to be acquired;
    • identified actions to address risks/opportunities that need funding;
    • corrective actions to be implemented that need funding;
    • management review schedule (meals, snacks, venue rent);
    • and other activities/resources that you need funding for 2019
     

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