Procedure Audits

Great question Hayley! When you say you were doing branch audits, can you describe for us what that means? It helps to know how you did those so we can "fill in the gaps" to doing procedure audits...

I'm going to assume that when you say "procedure audits" you are saying the same thing as process audits, since some people say that a procedure is a way to carry out a process.

If so, then you have two basic things you need to have before you can begin, the audit "scope" (whatever the process is to be audited) and then the audit "criteria" (whatever you are checking to see is being implemented - the procedure in tis case) - I'm going to assume this is confirmed as defined for your audit. If not, stop and check.

Then comes the review of the procedure. Does it define the inputs, resources needed, the controls needed and the outputs of the process? You can check to see what additional paperwork is referenced (forms etc) who does the job etc etc. You should also know what the process objectives/goals are. How is the process being measured and so on. To help you, check this blog I wrote a while ago, which I hope will help: https://www.the-center.org/Blog/June-2018/How-Football-Can-Help-with-Auditing-a-Process-Base