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Outsourcing...

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Vicki Davis, Nov 7, 2019.

  1. Vicki Davis

    Vicki Davis Member

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    We outsource our IT (support, cloud information, shared servers), some of our electrical design (for circuit boards) and also manufacturing of our Circuit boards that we use in our products. As these are all critical parts of our business operation i need to display how we manage this for ISO9001.... can anyone give me some pointers please.
     
  2. Golfman25

    Golfman25 Well-Known Member

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    I think it would really be thru your purchasing/supplier selection & monitoring processes. With maybe some overlap in design.
     
  3. RoxaneB

    RoxaneB Moderator Staff Member

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    As they're critical, the supplier management component certainly applies...I'd also consider risk.

    What happens if they go out of business? How does that impact your ability to meet your customers' needs? What is your organization's contingency plan?

    What is their contingency/emergency plan to get back up and running, and minimizing the disruption to your organization?
     
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  4. tony s

    tony s Well-Known Member

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    To appreciate better your operation, can you describe your actual product?
     
  5. Vicki Davis

    Vicki Davis Member

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    We manufacture CCTV equipment that are used in drains.
     
  6. Vicki Davis

    Vicki Davis Member

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    Thanks :)
     
  7. Vicki Davis

    Vicki Davis Member

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    Thanks :)
     
  8. tony s

    tony s Well-Known Member

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    You mentioned "We outsource...some of our electrical design (for circuit boards)". Does it mean your organization is responsible for the overall design of your product? Does the design process of the supplier still need your organization's specifications and validation? If this is the case, then clause 8.3 still applies to your organization.
     

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