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Observations or OFI

Discussion in 'ISO 19011 - Auditing Management Systems Guidelines' started by Raffy, Nov 19, 2019.

  1. Raffy

    Raffy Member

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    Hi everyone,
    How to write observations or opportunities for improvement
    effectively? Please advice.
    Thanks in advance.
    Best,
    Raffy
     
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    What are you trying to accomplish, Raffy? Observations are anything an auditor sees - compliant or non-compliant. ISO 19011 defines them, I believe. What are opportunities for improvement? Something the auditor thinks needs improvement? Is it something non-compliant or not effective? If so, write a non-conformity statement.

    Don't be fooled by these "sheep in wolves clothing" type audit reports. Most management aren't interested in them
     

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