Hi all, I've recently been made Quality Manager at my work - and I've got virtually no quality experience! I got the job because the last QM retired, and his assistant became QM, only for the assistant to then leave in quick succession because he found work nearer to his home (1.5 hour commute - I couldn't blame him). The hunt was on and it was highly desirable for us to recruit internally. I was asked because I have lots of product knowledge and systems/process knowledge, and after some negotiating I accepted the offer. We are a sub-contract EMS (Electronics Manufacturing Service) based in Crawley in the UK, and our customer base is medical, oil/gas, transport, and cyber-security. Our main output is populated PCB (Printed Circuit Boards) assemblies, however we also have a wiring shop where we can build these PCBs into finished equipment should this be the customer requirement. I am currently attending several BSI training courses on 9001 and 13485, and have a transitional audit coming up in October. We are already compliant to 2008, but will be the first time we'll be audited to the 2015 standard. I just wanted to say hi before I post a couple of specific questions I have in hopefully the right section. Thanks, Colin.