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NCR filling process as per ISO 9001:2015

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by habeeb, Jan 4, 2024.

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  1. habeeb

    habeeb New Member

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    Greetings,

    As per ISO, should the auditor fill in the corrective and preventive action for an NCR or the organization? The auditor has only given the cause and details for NCR.

    Thank You.
     
    habeeb, Jan 4, 2024
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  2. MonsterEnergy22

    MonsterEnergy22 Member

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    No, it's usually (in my experience) assigned to the process owner to which the audit was performed.

    Why has the Auditor given the cause? The Auditor usually normally documents the finding vs the requirement, the Non-Conformance then flowed down to the appropriate authority for investigation.

    Do you have the exact details of the finding?
     
    Last edited: Jan 4, 2024
    MonsterEnergy22, Jan 4, 2024
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    tony s and Andy Nichols like this.
  3. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Habeeb, welcome! To be accurate with an answer, we must first understand who is the "auditor"? Is this an internal auditor or an external one? Maybe a Certification Body or Customer auditor? Which auditor are you asking about?

    And, for your information, ISO 9001 doesn't mention anything about this activity.
     
    Andy Nichols, Jan 4, 2024
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    tony s likes this.