Hi all, I'm in the process of writing a procedure to cover a nonconformity and corrective action process for my new company. I'm trying to keep things simple but struggling to get my head round/overthinking the process. Below is what is in my mind currently; Option 1 1) NC identified 2) Raise NCR Form 3) Record NCR in NC-CA Log 4) Assign NCR Form to Process Owner with deadline (based on risk) for completion of root cause investigation and corrective action implementation. 5) Once complete, review effectiveness of action taken (short term and long term as required). 6) If satisfied, close out NCR. Does this sound okay? Of course, there will be more detail than this in the procedure. The bit I am struggling to get my head round is item 3. Some companies may set a deadline for the process owner to investigate and propose a corrective action plan, then another deadline set for the proposed corrective action to be implemented. I'm wandering how other people handle this? Any help would or advice would be much appreciated! Thank you!