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ISO 9001:2015 Clause 6.2.2

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Clare Brouillette, Jul 19, 2017.

  1. Clare Brouillette

    Clare Brouillette New Member

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    How specific do objectives need to be wrt resources required? Down to an individual or can it be broader, for example: Operations team and training?
     
  2. yodon

    yodon Well-Known Member

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    Probably depends on the objective (and resources shouldn't be restricted to human resources). I wouldn't think an individual would be singled out as the resource for meeting a quality objective. Can you share your objectives and your thoughts on how you're planning for achieving them? That might help with getting better responses.
     
  3. RoxaneB

    RoxaneB Moderator Staff Member

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    Organizational objectives should not be established unless there is also the commitment to ensure the resources are provided to enable the achievement of those organizational objectives.

    For example : "Decrease production change-over by 15% within 12 months." This won't work unless production schedules are reviewed, people learn about lean (and getting rid of waste/non-value-add aspects), and other activities. Developing an objective without providing the resources (human, technology, financial, etc.) to achieve it...well...as the saying goes "A goal without a plan is just a dream."
     
  4. Manish Rawat

    Manish Rawat New Member

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    Dear Sir,

    Kindly refer below:
    6.2.2 When planning how to achieve its quality objectives, the organization shall determine:
    a) what will be done;
    b) what resources will be required;
    c) who will be responsible;
    d) when it will be completed;
    e) how the results will be evaluated

    so it can be taken down to worker level
     

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