Hello guys. Currently I am starting with the Integrated Management System of my Company and I am analyzing the point 8.3 "Design and Development of products and services"if it applies or not within my organization. Actually my organization is going to maintain and operate a power plant of 550MW (this power plant was provided by our Client). The fuels are provided by our client, too. We just need to maintain the equipment, machinery and provide the service of power generation, no more. I was sure that this clause did not apply to the organization, because we won't make any kind of improvement of the power plant or its equipment. The client only wants that we operate and maintain within an agreed range of availability and heat rate efficiency. However, some days ago, an ISO consultor told me that it is sure that 8.3 could apply to me and that I must consider it in my process and documentation to be written. What do you think about? your comments will be highly appreciated.