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ISO 9001:2015 8.1 an 8.2.2

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by AJay07, Mar 26, 2018.

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  1. AJay07

    AJay07 New Member

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    I'm confused as to why 8.2.2 is after 8.1. I mean, in 8.2.2, we're required to determine the requirements of products and services while in 8.1, we're required to implement our plans. Why is the planning (8.2.2?) placed after implementation (8.1?)? Or did I interpret something wrong? Is there a correlation between 8.1a and 8.2.2 having the exact words? Am I making any sense? Help please, thanks!
     
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Because planning always comes before implementation? How can you implement anything, with any confidence, without planning? This is the tactical planning associated with how you plan to turn the customer requirements into a deliverable...
     
  3. AJay07

    AJay07 New Member

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    So basically in 8.1, we implement the plans formed at strategic (?) level. Then what comes during or after this phase is 8.2.2 where we initiate lower-level plans relative to customer requirements?

    Another thing I'm bothered with is where I can raise the "non-identification of legal requirements applicable to the business" (in 9001) which doesn't really affect directly products and services (e.g occupancy permit, etc.). I thought I could find the clause for this before 8.1, but I find it hard to locate this one in 9001. in 18001, it's fairly easy to see.
     
  4. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Yes, basically. The 6.1 leads to development of the processes, which are implemented in 8.1 planning.

    You can't compare 18001 to ISO 9001. The ONLY legal requirements relate to product development, basically.
     
  5. tony s

    tony s Well-Known Member

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    The requirements in the standard are structured in such a way that "general requirements" are specified first then the "detailed requirements" are specified on the subsequent clauses. 8.1a is one critical part of Operational Planning. To provide further information, 8.2.2 specified the detailed requirements.

    This is similar with the requirements in 4.4.1, where the detailed requirements are specified on other clauses. For example:
    4.4.1a - is supported by 8.3.3/8.3.5, then by 9.3.2/9.3.3;
    4.4.1c - is supported by 8.1b;
    4.4.1d - is supported by 7.1;
    4.1.4e - is supported by 5.3, etc.
     
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  6. AJay07

    AJay07 New Member

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    Hi Andy and Tony, thanks for the responses! I didn't realize how it was structured until now. Apologies though, but I'm still pretty confused, so I'll just ask directly what boggles me: A radio license is a legal requirement for me to operate a radio intended for support and backup purposes. However, this is not directly related to my product, which is selling food. Am I still required to identify, monitor and evaluate my compliance to this radio license? Coz if I'm looking at 8.2.2, I won't need it anymore (or am I wrong in this interpretation?).

    I'm loking at the "identifying the needs and expectations of interested parties" part in clause 4, but that's somewhat too general.
     
  7. Golfman25

    Golfman25 Well-Known Member

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    No for the radio license. But health code and food prep rules, yes.
     
  8. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Narrow your focus to your product. ISO 9001:2015 is about product - pure and simple.
     
  9. AJay07

    AJay07 New Member

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    Wow, I see. Thanks then! So if I'm to use a clause relative to the identification and evaluation of radio license, I should use other standards then? I didn't thought 9001 was particularly focused on the products, but thanks for that info!
     
  10. Andy Nichols

    Andy Nichols Moderator Staff Member

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    I'm not sure what you mean. What other standards? There are thousands. Your question was concerning the relationship of 2 clauses of the ISO 9001 standard. How did we get to radio operator licenses?
     
  11. Leonid

    Leonid Well-Known Member

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    8.1 requires to plan, implement and control the processes by a set of actions starting from a) determining the requirements for the product and services. 8.2.2 concerns exactly determining the requirements for the product and services thereby providing guidance for implementing 8.1a). The requirements in consideration include statutory and regulatory requirements which are applicable to product and services. If production and service provision need to use radio communication a relevant licence shall be received.
     

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