1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Dismiss Notice
You must be a registered member in order to post messages and view/download attached files in this forum.
Click here to register.

Is corrective action is mandatory for internal audit NCR

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by sunrize, Sep 6, 2023.

  1. sunrize

    sunrize Member

    Joined:
    Sep 12, 2019
    Messages:
    39
    Likes Received:
    0
    Trophy Points:
    6
    Hello

    in ISO 9001:2015 clause 9.2.2 (e) said
    Take appropriate correction and corrective actions without undue delay; so i understand form (and) that we should talk correction and corrective action together for any internal audit NCR

    in ISO 9001 Clause 10.2 Nonconformity and corrective action
    Evaluate the need for action to eliminate the cause(s) of the nonconformity, (which mean that taking corrective action is as per need.

    and in ISO 19011 clause 6.7 Conducting audit follow-up
    The conclusions of the audit can, depending on the audit objectives, indicate the need for corrections, or
    for corrective, preventive or improvement actions.

    So is taking corrective action for each internal audit NCR is mandatory or not?, or taking correction and action against the NCR is enough
     
    sunrize, Sep 6, 2023
    #1
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

    Joined:
    Jul 30, 2015
    Messages:
    5,109
    Likes Received:
    2,562
    Trophy Points:
    112
    Location:
    In the "Rust Belt"
    No, no action is required from internal audit findings of any type. This idea of “mandatory” corrective actions ALWAYS arising from audit ncrs is a corruption which comes from using external audits as the auditing model.
    You are missing a consideration of what is being reported. You are overthinking the issue. Sometimes things only need to be corrected.
     
    Last edited: Sep 6, 2023
    Andy Nichols, Sep 6, 2023
    #2
    John C. Abnet likes this.
  3. Bev D

    Bev D Moderator Staff Member

    Joined:
    Jul 30, 2015
    Messages:
    606
    Likes Received:
    664
    Trophy Points:
    92
    Location:
    Maine
    The answer is the same as your identical post in the Elsmar Cove. NO. The language is clear in each quoted sections that the actions to be taken are optional based on the need.

    Since you posted this question twice, I must ask what your position is: do you believe that all nonconformances in an audit require corrective action or do you believe that it is optional based on the need? Or perhaps this is only a language interpretation matter?
     
    Bev D, Sep 6, 2023
    #3
    Andy Nichols likes this.