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Internal communication process

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Ayman Ibrahim, May 19, 2020.

  1. Ayman Ibrahim

    Ayman Ibrahim New Member

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    Hi guys,

    I have an question regarding QMS 9001:2015.

    You wish to establish that the auditee organisation has implemented an effective internal communication process in accordance with ISO 9001 : 2015

    a) State two topics that the organisation should communicate internally.
     
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    This reads like an examination question for the Lead Auditor course... Is it?
     
  3. Mike S.

    Mike S. Member

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    The quality policy and quality objectives are two examples.
     
  4. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Rather than supply an answer - which may be wrong - what do YOU believe, considering ISO 9001:2015, needs to be communicated? I'm expecting you have a copy and have opened it. There are clues in there. If someone simply gives an answer there is no learning and, if a person - the auditee - challenges you "Where does it say that in ISO?" will you be able to defend the answer you were given? The answer is "No". Therefore, you may not have been helped...
     
  5. tony s

    tony s Well-Known Member

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    Do you mind telling us the reason for asking?
     
    Andy Nichols likes this.

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