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IATF 16949 section 9.3.2.1: What metrics do you use?

Discussion in 'IATF 16949:2016 - Automotive Quality Systems' started by bkirch, Apr 20, 2017.

  1. bkirch

    bkirch New Member

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    IATF 16949 section 9.3.2.1 requires inputs into management reviews for process effectiveness and process efficiency. Could anyone share what metrics that they are using for these?
     
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Could we ask first what your organization uses today? Without knowing your specific industry, other organizations may not have comparable metrics, because they have different product/process characteristics.
     
  3. bkirch

    bkirch New Member

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    customer complaints
    allowances
    scrap %
    rework hours
    premium freight
    shipping attainment
    build attainment
    inventory days
    labor
    overtime hours
    preventive maintenance completed on time
    MTBF
    MTBR
    Training hours
    absenteeism %
    turnover
     

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