Discussion in 'IATF 16949:2016 - Automotive Quality Systems' started by Güven Abi, Sep 24, 2019.
This isn't a requirement.
Did you not have this in place before the auditor's comments?
Hi, it did not exist before
Why then, did you go through a Certification Audit when something basic like this isn't part of your Quality Management System? A few of the findings were debatable, but it seems to me that you were lucky to get away with just a few findings.
Because you didn't address this basic requirement of auditor competencies, your whole Internal Audit program is in jeopardy. That's one of the reasons you got this many Certification audit findings. I'd suggest that to avoid being in this situation in the future, you should go back to basics and ensure you and your management team understand what IATF 16949 is all about - don't forget you are supposed to have "Process Owners" who are competent.
Thank you for the feedback, much appreciated.
Another question I have is how would you implement Corrections, immediate actions for 1. The process to perform management review is not effective. 2. The process to transfer special characteristic symbols between drawings and process control documents is not effective?
What, specifically, did the auditor cite as being ineffective?
Do you utilize APQP?
I did provide you with all objective evidence hence am requesting assistance with root causes
Which are those that were classified as Major NCs?
You have a big hole to dig out of. Some good some bad. I would start specific posts on each issue you’re seeking help on. Too much going on for one post.
The process to transfer special characteristic symbols between drawings and process control documents is not effective. 18.104.22.168 a) documentation of special characteristics in the product and/or manufacturing documents drawings (as required), relevant risk analysis (such as Process FMEA), control plans, and standard work / operator instructions; special characteristics are identified with specific markings.
The process to perform management review is not effective. 9.3.1 Top management shall review the organization’s QMS, at planned intervals, to ensure its continuing suitability, adequacy, effectiveness and alignment with the strategic direction of the organization. 22.214.171.124 Input to management review shall include: l) summary results of measurements at specified stages during the design and development of products and processes, as applicable.
If you didn't include this specific item in your management review, then a) make certain it's on the agenda, b) make certain there's data for the review and c) review the data in management review. Simple!
a) Identify who is responsible for ensuring the flow down of customer requirements, such as special characteristics, b) make sure they know that's their responsibility, c) have them go through current product documentation (drawings, PFMEA, CP etc and that flow down of SCs happens d) have them make a presentation on what they found to the management team e) perform an internal audit with internal auditors who know what the flow down process is.
Great stuff, I followed the same method and decided to include Management Review improvement actions as item Agenda in our Monthly Process Performance (KPIs) Review Meetings.
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