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Guidance on 10.2 Corrective action

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Sonita, Jan 14, 2016.

  1. Sonita

    Sonita Member

    Jan 12, 2016
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    south Africa
    Anyone that can assist on the difference between the old corrective action procedure(2008) and what you would do different in the 2015 version. Must you have a corrective action plan now
  2. Leonid

    Leonid Active Member

    Jan 4, 2016
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    The difference is that now the organization shall
    1) React to the nonconformity by taking action to control and correct it and by dealing with consequences (10.2.1 a)
    Note: the requirement to correct the nonconformity is present in ISO 9001:2008 cl. 8.2.2
    2) Analyze the nonconformity (10.2.1 b-1)
    3) Determine if similar nonconformities exist, or could potentially occur (10.2.1 b-3)
    Additionally it shall:
    4) Update risks and opportunities determined during planning, if necessary;
    5) Make changes to the quality management system, if necessary.
    Corrective action plan is/was not required by the standard but it is useful.

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