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Document Structure / Headings

Discussion in 'ISO 9001:2008 - Quality Management Systems' started by Padym, Nov 4, 2015.

  1. Padym

    Padym Active Member

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    We are in the process to re-structure our online content (Intranet), in a more easy to navigate and consistent headings.
    I request you to share some ideas of the high level structure as an idea. As informed earlier we are a medium IT company (Products delivery and service support)
    Thanks in advance.
     
  2. James

    James Active Member

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    One thing I do with each of our docs is I make a simple header with hyperlinks that go to the master document list, and vice versa. It makes it very handy if I forget where something is, I can just browse the master list and click to it. Not that I've ever forgotten something!
     
  3. RoxaneB

    RoxaneB Moderator Staff Member

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    I've seen documents grouped by process/department (e.g., Human Resources, Operations, Info Sys, etc.) and I've seen them listed in alphabetical order within the document type (e.g., Procedures, Work Instructions, Forms).

    What not ask your users what they think works best for them. If they're the ones navigating the system, they may have some suggestions as well.
     

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