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corrective or correction

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by OFDOBAIDI, Jun 18, 2019.

  1. OFDOBAIDI

    OFDOBAIDI Member

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    Dear all,
    Are an outdated version found in use during the internal/external audit a nonconformity case and needs a corrective action or only correction?
    Regards,
     
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Not enough information for us to make a determination.
     
  3. Golfman25

    Golfman25 Well-Known Member

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    Assuming it's an important document, I would want to know why it wasn't recalled and replaced. That would probably need fixed.
     
  4. qmr1976

    qmr1976 Member

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    It would help to know what type of document you're referring to. If it's a work instruction, form, drawing, etc. I would say a corrective action would need issued. However, if it's a document that isn't normally controlled and not directly associated with the quality management system (i.e. inventory spreadsheets, repair manuals, etc.) then it would just require a correction.
     
  5. tony s

    tony s Well-Known Member

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    When caught using the outdated version, are they using the old criteria or requirement specified in it for the current process/operation /product? And, by using the old criteria/requirement, this will produce a nonconforming output? Is it intentional or unintentional?
     
    Andy Nichols likes this.

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