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Contingency Plans

Discussion in 'IATF 16949:2016 - Automotive Quality Systems' started by Doinita Razus, Dec 4, 2019.

  1. Doinita Razus

    Doinita Razus Member

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    Hi All,

    Need help please with some examples or templates of contingency plans according to IATF 16949:2016 standard.

    I will very appreciate if somebody could help me please.

    Regards,

    Doinita
     
  2. John C. Abnet

    John C. Abnet Well-Known Member

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    Good day @Doinita Razus and welcome to the site;
    Before you decide if you need a matrix or not, (certainly can be a valuable approach, but not required), I would like to provide some considerations.

    1- This clause in the IATF standard was written selfishly (appropriately so) by the IATF team. Consider your contingencies specific to the "events" which would cause disruption of conforming product to your customer. (plant fire, equipment failure, flood, trucking [logistics] strike, etc...etc...)
    2- If your organization has been in business for any amount of time, it is likely that your Sales dept., Customer Service dept., Quality dept, etc...have already provide some information on this topic (accurate or not) to the customer, as it is very common for customers (especially the OEM) to send a pre-fab contingency questionnaire form out on a regular basis. I would recommend you check to see what (if anything) is already being committed to by your organization.
    3- It is possible (logical) that your organization (regardless of what the IATF standard states or what the customer asks for) has already considered the "events" that trigger a contingency plan, during normal business planning and/or in response to IATF clause 6.1 (Actions to address risks and opportunities). If so, then those identified risks can simply point to your contingency plan to identify the actions that will be taken if any of the risk "events" occur.



    If your organization decides to use matrix, it should be whatever you and your organization need to serve the purpose (not to serve the auditor). Some of the ones I have seen have columns such as "event"; "event risk"; "owner"; response options; etc.... (A PFMEA format is also a potential tool for this).

    Note: Remember to include the risk of communication disruption via cyber attacks. This was "added" to the standard via the Sanctioned Interpretation 16-18.

    Hope this helps.

    Be well.
     
  3. Doinita Razus

    Doinita Razus Member

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    Thank you John,

    Just a quick question if you could help

    For example it happened a major equipment failure and we are not able to deliver the required Qty of products in the target timeline to our customer.In this case we should have a contingency plan to adress our needs and ask for support from our most preferred suppliers or any other second parties.
    The question is how far we go with asking for support?

    For example we have a list of at least 10 preferred suppliers , so how how many we have to include in our contingency plas being our support in such major incidents?
     
  4. John C. Abnet

    John C. Abnet Well-Known Member

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    I am unable to answer that for your organization @Doinita Razus . Your organization will need to determine the risk and develop contingencies accordingly. "We" are unable to judge those risks for you.


    e.g.
    If your "top 3" choices are all held by the same financial group, then it seems obvious that all three could become unavailable at the same time, meaning you would need to resort to your "4th" choice. If options "5' and "6" are both in the same off-shore country, then it is feasible that "5" and "6" could become unavailable at the same time, meaning you would need to resort to option "7". Etc..etc...


    Hope this helps.

    Be well.
     
  5. Doinita Razus

    Doinita Razus Member

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    Yes you helped me a lot thank you
     
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  6. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Much of your response comes from understanding "key equipment" and the impact on supply. Do you have a second machine of same/similar capacity? If not, then do you have another location who could do the same work? Could you warehouse a number of day's production as a buffer supply? If not, do you have a local source (not exactly a "supplier") with similar machinery?
     
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  7. Doinita Razus

    Doinita Razus Member

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    Good morning All,

    I completed all my planned IATF internal audits for 2019 and i i am planning now the audits for 2020.
    Can somebody give me please some ideas what should be audited like every quarter, every 6 months, every year?
    As my company is IATF accredited we are planning the aaudits for 3 years and every year some audits are repeating but some of them are done just in year first, some in year 2 etc.

    If you have any better ideas how to plan the IATF internal audits i will be very glad for helping me with some advices.

    Best regards,
    Doinita
     
  8. Andy Nichols

    Andy Nichols Moderator Staff Member

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    You are NOT required to have a calendar of audits into next year. You can do that, but if you understand what it will cause you - in terms of problems - you will understand that it's a waste of time. I have (under ISO/TS 16949) used a rolling "window" of planning which took into consideration important things like process performance etc and factored that into selecting scopes etc. Making an arbitrary calendar is, in my experience useless, even if your CB likes it!
     

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