Working through the new standard and implementing a system from scratch, we have been going through the various processes required, and have core processes (product provision, including sales enquiry, order processing, etc.) and support/management processes (calibration, internal audit, management review, etc.) What quantity of performance indicators (ref. clause 4.4.) have you got, and do you have indicators for example, for the calibration process, for the internal audit process, or a set for your management processes and support processes and your core operational processes (i.e. not broken down into an indicator for enquiry, and indicator for order processing)? Ideally, we are trying to keep the quantity of KPIs to the minimum useful, but the standard mentions setting objectives at relevant levels, and then naturally you would want to know how you have performed against that objective. Any thoughts or comments would be most welcome as we seem to be accumulating a large number of performance indicators which would need an awful lot of effort to complete and monitor? Thanks.