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Actions taken after risk was not well treated?

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by Qualmx, Jan 28, 2018.

  1. Qualmx

    Qualmx Well-Known Member

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    Hi everyone
    Please share what are decisions you take when a risk treatment was not done properly.
    I mean you failed at designing plans to lower the risk value.
    Then what's next?
    -Could it be kept open but
    adding other actions?
    -or closed out ineffective and opening a new analysis?
    -when closing out, what options we may choose?
    Closed effective, ineffective, continue assuming the risk but with other plans.
    -to plan to lower in steps, I mean you lower from A to B, then in next phase from B to C
    inputs in this matter please, thank you
     
  2. Jennifer Kirley

    Jennifer Kirley Moderator Staff Member

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    What is being used to record the risks, their values and actions? A database, a spreadsheet, something else?

    It makes sense to keep it open and try again, but do not delete the old information. Keep it so you can learn from it.
     
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  3. tony s

    tony s Well-Known Member

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    If not done properly, I may need to go through the following:
    1. contain first the consequence/s
    2. correct the error (I'm assuming that the treatment, if done properly is actually good - but ONLY was not done as planned)
    3. apply the treatment again (but this time - properly)
    4. evaluate the results
    5. if not satisfied with the results look for another approach
    6. cause analysis on less desirable results can be initiated
    7. address the causes and enhance the approach
    8. apply the enhanced treatment
    9. evaluate the results
    10. if satisfied with the results, standardize the approach
     
  4. Qualmx

    Qualmx Well-Known Member

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    I use a spreadsheet, is the risks register, additionally have an analysis of each risk, in this document I write down the risk value, source of risk, the responsibles, signatures, the fishbone to find root causes of the risk, the action plans, it is the record of the analysis, the risk register is used basically for the tracking of risks.
     
  5. Jennifer Kirley

    Jennifer Kirley Moderator Staff Member

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    The answer is "What would work best for you?" If you can tolerate having more information on a single subject line, it makes sense to keep the risk "open" (Is it ever really closed?) and add further information. It seems to me that starting a new line would eventually make them hard to follow.
     
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  6. Qualmx

    Qualmx Well-Known Member

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    Thanks Jenni
    Very useful suggestions