As part of upgrading from the 2008 to the 2015 standard I am looking at determining process inputs and outputs (4.4.1a). We didn't define these previously.My approach was to get each process owner to say what their inputs and outputs were. The boss has now decided he is going to bypass his Quality Manager and define them all himself. He has split the inputs and outputs into "documents" (I would have preferred "information"); "physical" and "actions". I'm really not happy with "actions" as process inputs and outputs. Surely if there is an action then that is a process in itself? Do I have a valid view here?