We are having trouble getting providers evaluated and selected in a timely manner and I think that I am requiring too much input from them to make us worth their while. The way that we currently evaluate a prospective supplier is by sending them a survey that collects company contact information, asks if they are 3rd party certified (if so they approved based on current relevant certification) and if they are not ISO certified they are asked to answer several questions that reveal what type of quality system, if any, they have in place. In a production manufacturing setting where orders are in the hundreds or thousands of parts, providers are anxious to win your business. We on the other hand are engineering heavy and rarely make two of the same thing. We buy mostly off the shelf items with some machining and welding done. The machine shops get enough work from us that they bend over backwards to qualify but we buy a lot of items that engineering must spend time specifying, then we try to approve the vendor and buy one. But suppliers are not incentivized to fill out a survey and sometimes just flat out refuse. All I want is to buy good quality items that will be delivered on time at a reasonable price and receive professional service with each transaction. The hard part is how to efficiently make a good judgement call that we can have all these things BEFORE we make a purchase. I would like to know if any of you have a similar situation and get some fresh ideas. All help appreciated!