Processes, procedures and requirements

Great topic! Understanding the distinction between processes, procedures, and requirements is key to building an efficient and compliant workflow in any organization. One framework I’ve found especially helpful in managing and continuously improving these elements is the PDCA cycle (Plan-Do-Check-Act). It’s a structured approach that not only helps in setting clear procedures but also ensures they’re aligned with evolving requirements through ongoing evaluation and refinement. Applying the link removed can really elevate how teams document, execute, and optimize their workflows.

 

Andy
Is it?(!) 9001 mentions that "Management of the processes and the system as a whole can be achieved using the PDCA cycle" and "The PDCA cycle can be applied to all processes and to the quality management system as a whole". That is as definite as saying that "software can be used to define your management system" - ie stating an opinion, but not specifying a requirement. I have never understood why it is even mentioned in the standard, since it is no more than a problem-solving tool.