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9001 Audit help please

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by SDP Audit, Jan 30, 2025.

  1. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Take the points and, using ChatGPT, instruct it to write a summary of them. See what you get.
     
  2. SDP Audit

    SDP Audit Member

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    I will try that never used it before but I will give it a go. Can I just ask one more thing, when you say stock control is not a requirement can you direct me to where it says this and some fact and official statement i can quote them.
     
  3. Andy Nichols

    Andy Nichols Moderator Staff Member

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    ISO 9001:2015 doesn't mention "stock control" at all. It simply mentions "preservation"
    upload_2025-2-1_16-53-35.png

    Of course, if the organization has determined that (product) stock control is a part of an effective way to manage meeting (customer) requirements, then that's covered under

    upload_2025-2-1_16-56-14.png

    If tooling stock control is required by the organization, then it's a repeat of the above.

    ISO 9001 doesn't dictate that level of detail (stock control) because it's a "one-size-fits-all" for all manner of organizations.
     
  4. Andy Nichols

    Andy Nichols Moderator Staff Member

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    In which case, the internal auditor shouldn’t be “guessing” at ISO 9001 requirements (which they clearly were) but instead, be evaluating what the organization has decided it needs to do and if found non-compliant with those arrangements, reporting a) what was actually going on and b) the effects of not doing as planned. Neither were done.
     
  5. SDP Audit

    SDP Audit Member

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    Someone has pointed this out are they correct?

    3) Clause 7.5.3.2 – Control of Documented Information
    According to ISO 9001:2015, clause 7.5.3.2, “Documented information required by the
    quality management system and by this International Standard shall be controlled to
    ensure it is available and suitable for use, where and when it is needed.”
    Stock check records were not consistently returned or maintained, indicating poor control
    over necessary documentation.

    First of all, this is the wrong clause - the auditor is actually quoting 7.5.3.1. If the auditor cannot accurately quote and document clauses, how can their auditing skills be considered effective?
     
  6. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Correct. Stock check records are "retained documented information". The auditor hasn't actually described what is happening when they report:

    Also, documentation "handling" is a symptom, and rarely a problem. This finding tends to indicate a lack of deeper enquiry (laziness?) into WHY and hence, management do not understand what to fix.
     
  7. SDP Audit

    SDP Audit Member

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    Even stranger here I’ve have never been shown the company QMS so surely that is a major error before an audit?
     
  8. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Well, that depends. People should be aware of the location and purpose of the (documented) descriptions of the(ir) processes, the inputs, outputs, controls etc. but usually, only management and supervision might gain access to the complete "picture".