Risks and opportunities certainly should be considered relative to context of the organization and its objectives, but the standard also requires...
Tiffany, in smaller organizations such as yours, the objectives may be enough! You all march to on-time delivery and customer returns, for...
Hi Tiffany. I can't discern from your question how large your company is. Phoenix makes a good point about involving the process owners,...
There is of course no such requirement- only that you retain documented information which demonstrates you are covering all of the topics. That...
Never been a fan of a "Management responsibility" or "Leadership" audit. As Andy points out, leadership's support will be evident (or not) as the...
Many registrars are giving the okay to move to Stage 2 provided a) there is an plan to conduct an IA of all aspects of the QMS scheduled prior to...
I think you're getting too granular. Can you not create some categories such as customers (perhaps some subgroups by industry), end-users,...
Hi Craig, none of my clients have eliminated the quality manual. This is due in part to the fact that customers sometimes request them/expect...
I think everyone "gets' the risk side of it. It's the opportunities that causes some head scratching. Opportunities are not the same as actions...
When I think about performance indicators I like to ask the process owner, how does he/she know the process is operating as desired? On your...
Just some quick feedback. I've had 13 clients complete certification to 2015. Not a single CB auditor has ever required or even requested an...
New to the forum. Great topic! I think 2015 is pretty clear in 6.2 that there is an expectation of plans to achieve the objective(s). The text...
Hi, I'm new to this forum. Recognizing that this thread is from last month, I'd like to add something. Creating a procedure around 4.0 is a) not...
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