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  1. Andrew Murray
    Post

    Clause 8.3 for software services

    No - we speak to customers, they tell us their problem or what they need, we provide a quote with a scope of work for achieving that, we then go...
    Post by: Andrew Murray, Jan 30, 2023 in forum: ISO 9001:2015 - Quality Management Systems
  2. Andrew Murray
    Post

    Clause 8.3 for software services

    My biggest fear with ISO 9001:2015 is that I've completely misinterpreted some of the clauses - reading the standard on it's own leaves room for...
    Post by: Andrew Murray, Jan 30, 2023 in forum: ISO 9001:2015 - Quality Management Systems
  3. Andrew Murray
    Post

    Clause 8.3 for software services

    After further research I found this technical bulletin useful:...
    Post by: Andrew Murray, Jan 30, 2023 in forum: ISO 9001:2015 - Quality Management Systems
  4. Andrew Murray
    Post

    Clause 8.3 for software services

    Hi Andy, My scope is currently "The provision of software consultancy services worldwide". And indeed 7.1.5 hasn't seemed relevant to us....
    Post by: Andrew Murray, Jan 29, 2023 in forum: ISO 9001:2015 - Quality Management Systems
  5. Andrew Murray
    Thread

    Clause 8.3 for software services

    Hello, I'm struggling to interpret Clause 8.3 in the context of my software consultancy business, I'll provide some context... "The organization...
    Thread by: Andrew Murray, Jan 28, 2023, 10 replies, in forum: ISO 9001:2015 - Quality Management Systems
  6. Andrew Murray
    Post

    ISO 9001 for software

    I'm extremely new to ISO9001, but do have some thoughts on measuring the software development process. I thought I'd share ahead of me having to...
    Post by: Andrew Murray, Nov 23, 2022 in forum: ISO 9001:2015 - Quality Management Systems
  7. Andrew Murray
    Post

    Processes, procedures and requirements

    Thanks everyone for your replies. I'm based in South Wales, though we're a fully remote company with employees dotted around the UK. Being so...
    Post by: Andrew Murray, Nov 23, 2022 in forum: ISO 9001:2015 - Quality Management Systems
  8. Andrew Murray
    Post

    Processes, procedures and requirements

    Hi John, Thanks for the quick response. Yes that's correct - I seem to be choosing to take on this challenge! I'm really using this as an...
    Post by: Andrew Murray, Nov 22, 2022 in forum: ISO 9001:2015 - Quality Management Systems
  9. Andrew Murray
    Post

    Processes, procedures and requirements

    Hi, thanks for the really helpful reply, see responses inline... I'll take a look! Ah - I hadn't noticed that, thanks - this helps. OK...
    Post by: Andrew Murray, Nov 22, 2022 in forum: ISO 9001:2015 - Quality Management Systems
  10. Andrew Murray
    Thread

    Processes, procedures and requirements

    Hello, I run a small software development company and working to implement an ISO 9001:2015 QMS system, we're small (just 8 or so people), but as...
    Thread by: Andrew Murray, Nov 22, 2022, 59 replies, in forum: ISO 9001:2015 - Quality Management Systems
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