ISO 9001:2015 Continuity Plan

Usually, a continuity plan is to minimise disruptions which may arise from labour shortages, power outages, other utilities being lost (gas, water), storms etc. If you are thinking about succession planning, that's a different focus. Neither are required by ISO 9001, but are very worthy of doing.

 

Welcome Yuhanis Yusof!

Continuity of your management system depends on the internal and external issues that apply to your organization, your interested parties and their relevant needs, your risks and opportunities, and the strategic direction your management chooses based on these factors.

For the rest, just carry on with the plan; if you find the plans are not adequate or properly carried out during monitoring and measurement, including internal audit and through interested party feedback, take actions to remediate.

Plan, Do, Check, Act. That is all there is to the secret formula.

 

Hello Yuhanis Yusof! Welcome to the forum!

I guess I'm a bit confused by your wording. What exactly do you mean: continuity plan?

So your quality program has received certification to ISO9001-2015. Are you asking what steps your organization should do moving forward? If yes, (like Andy and Jennifer noted) continuity plan is a bit different concept than a quality improvement plan.

Some thoughts:

1. Does Upper management really understand the program? Are they supporting it with resources?
2. Do the Rank and file employee understand the benefits of the quality program?
3. Do the procedures make sense? Is there buy-in from the individuals responsible for the different processes?
4. Is there a good review of the processes, procedures? Is value stream mapping performed? Do the procedures address the value added (critical) part of the processes?

This is certainly just an off the top of my head list. I just wanted to see if this is going towards the direction of your question.