To All my friends, I have been away for a while because I've been busy with the transition to ISO9001:2015 and IATF 16949. The biggest hurdle in this journey is to get customer score cards. Some OEM customers do not issue score cards at all. We have Customer Survey that we issue internally to OEM customers but this is not enough to satisfy RULE#5. I would like to thank Jennifer, Bev, Andy and other consultants in this forum who have shared some of their resources for me to use. I have used the downloads and the auditors breezed through them without any questions. Of course we have to talk about the Risk and Opportunities. We only came out with a few minors some of it are attributed to support processes conducted at remote locations. The auditor audited to the root cause that's the reason why it took so long and exhaustive. Overall it was a week long of learning experience.