Hello. 4.4 says an organization shall manage processes by using performance indicator. 6.2 shows quality objectives. If you see 9.3 c), an organization shall put quality objectives and process performance into its management review as inputs. Here's my question. 1. An organization shall establish KPIs of both quality objectives and process performance? 2. Do those two(objectives and process performance) happen to has the same KPIs? In 6.2, it says, the organizzation shall establish objectives at processes, which means quality objectives includes process performance? When I visited dozens of companies, some companies do not distinguish KPIs of quality objectives from process performance. I am confused. I will be waiting for the answers. Thank you.