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Some criteria for making pizza and some criteria for pizza

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by jaltangerel, Dec 24, 2017.

  1. jaltangerel

    jaltangerel Member

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    Can you discuss me what difference the criteria for acceptance of product/service and criteria for processes? You can give me some factual example.

    Thanks for all of advice.
     
    Last edited: Dec 24, 2017
  2. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Criteria for product is what the customer wants/expects and the organization offer. For a pizza it would be size, toppings, speed of delivery, taste etc.

    For the process of making pizza, the criteria is set by the organization. Time to answer the phone (if it's a carry-out restaurant), temperature of the oven, temperature of the refrigerator storing the ingredients, amount of tomato sauce added to the dough, amount and placement of the toppings and so on.
     
    John C. Abnet and jaltangerel like this.
  3. jaltangerel

    jaltangerel Member

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    Very helpful thanks thanks thanks
     

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