Section 4.1 and 4.2 on Context of the Organisation Visual Representation, any Examples??

This reply comes to you from India regarding context of the organisation.

The 'Context of the Organisation' clause being a new addition, there is bound to be a lot of difference of opinion especially when it comes to 3rd party audits. The thing to remember is that the standard is 'quality management system' standard and not a general management standard. So from that point of view,

What is the context of your organisation? It may be, for example,
'To manage your business profitably by supplying the product/service that satisfies your customer requirements' -

Who are the interested parties? Basically -

1. Your customers- who expect quality product/service you have agreed to supply.
2. Your suppliers whose customer you are and expect to receive quality-product/service that you have ordered.
3. Your employees, who need to be trained and motivated to carry out their respective processes so that you can meet the customer requirements. and,
may be (if applicable)
4. statutory body whose rules and regulation you are expected to comply with, when dealing with the particular product /service.

How you are ensuring the above, can be addressed in response to the remaining clauses of the standard.

It is immaterial how you explain your system whether by charts, graphs, pictures or whatever, as long it is clear, simple and unambiguous.

 

A question for the Moderators. We have at least 4 threads for virtually the same topic, viz.

1. Context- New standard
2. Context of the Organisation- ISO 9001-2015
3. Clause 4 in the Standard
4. Section 4.1 & 4.2 on Context of the Organisation-Visual Representation.

Will it not be helpful if we could combine all the four into a single thread? Otherwise we might miss some useful opinions expressed in one thread but not the others. Please examine. I am posing this question in all the four threads, so everyone can think about it.
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charanjit​