I just need to vent off some pressure here... Our company (transport and logistics) more than doubled in the last few months. We went from 3 locations with about 350 people to 8 sites and a bit over 800 people. 1 extra site is being constructed at the moment, and two more might happen in the next few months or years. (and maybe other projects that I'm not aware of) I've been working here in SHEQ for about a 18 months. Yesterday I had a meeting with the CEO, environmental consultant and the food and quality consultant that set up the whole certification (ISO 9001 and ISO 14001). And just like in all previous meetings I asked him (backed up by the two consultants) for an organisation chart, his plans for the scope of our certificates, his view on communications and integration of processes, ... and told him people are struggling because it is unclear who does what (we were told some people 'got a new assignment' but never (often not even they themselves!) a clear explanation on what that assignment actually is) and how things should be done. (Ownership of assets? Who covers what insurances? how do we book assignments given by or to the new sites? ...) There are just so many questions... And because he cancelled all structural meetings and workgroups... well ... I just have no source of information, except of what I hear from colleagues in the coffee corner. And I received the full load... That it is "up to ISO" to create some structure, and it is non of my concern what our clients expect certification wise. He talks to them and they are only interested in tariffs (one of the new sites has its own 9001, but it will expire end of the year and he doesn't want to continue it. As their main client is automotive, I doubt he is correct. But hey, it shouldn't be my concern, right?)And he is sick of meetings and workgroups as no work ever gets done and he is especially sick of consultants And there will be no organisation chart because it should be clear, no it IS very clear on how things work. And anyway HR has no time for that. Think I will be writing my resumé?