RCA for every nonconformity? (10.2)

Nothing wrong with you actually helping and closing them out. If you just "hit and run" all you do is go in, knock over the gumball machine and tell them to pick it up. On the other hand, if you go in and help them figure it all out you may have a better working relationship.

But to answer you original question, yes it would be ok to make an observation that after so many opportunities the issue has not re-occurred. If you can tie down the number of potential opportunities for the error to re-occur, you'll have some numbers.

 

Good day PPAP assassin;
From my experiences it depends partially on the industry (i.e. the "customer"). I have spent most of my career in automotive OEM (Japanese) 1st tier supply chain. In the circles I am familiar with a corrective action is always a requirement. The question that must (in those circles) be answered, is "what has changed since the nonconformity ?"
(the implication being, ...."if nothing has changed then nothing will change" )

Be well.

 

Enjoy the link...

https://www.linkedin.com/post/edit/lets-abolish-quality-john-abnet