I'm hoping you wise ones will be able to explain this to me as I'm getting tied up in knots over this and google is just making it worse! We have processes which are flow diagrams to show the steps taken in for example, building a product, from IQC through to shipment. Each process will have a number of process steps, for example 1. Order placed, 2. Components purchased etc. Would the procedure be how each of these process steps are carried out? For example, 1. Order placed - open database, click new, etc and does each process step therefore need a procedure? Do processes and procedures have to be audited internally or just procedures? Any clarification or help would be gratefully received!