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Processes definition

Discussion in 'ISO 9001:2015 - Quality Management Systems' started by OFDOBAIDI, Feb 21, 2018.

  1. OFDOBAIDI

    OFDOBAIDI Member

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    Dear all,
    Do ISO 9001:2005 have specific definition for key processes and sub-process?

    Regards,
     
  2. Qualmx

    Qualmx Well-Known Member

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    Only refers processes
     
  3. OFDOBAIDI

    OFDOBAIDI Member

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    Sorry what do you mean of refers processes?
     
  4. Andy Nichols

    Andy Nichols Moderator Staff Member

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    You should obtain a copy of ISO 9000 which is the vocabulary document (normative reference) for ISO 9001
     
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  5. Andy Nichols

    Andy Nichols Moderator Staff Member

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    It doesn't define anything. It's a requirements document.
     
  6. OFDOBAIDI

    OFDOBAIDI Member

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    I have ISO 9000:2005 but no definition for key process & sub-process.
    Regards,
     
  7. RoxaneB

    RoxaneB Moderator Staff Member

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    ISO 9000:2015 defines Process in 3.4.1, I believe.

    As for defining key processes and sub-processes, are you looking for specific examples of what a key process is versus a sub-process? If so, you will not necessarily find this in the Standard, as it can vary between organizations.
     
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  8. OFDOBAIDI

    OFDOBAIDI Member

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    Yes, but also I need the definitions for reference.
    Regards
     
  9. Andy Nichols

    Andy Nichols Moderator Staff Member

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    Why? A process is a process is a process. Where it sits in a hierarchy doesn't change the fact that a process takes inputs and turns them into outputs. It doesn't require over analysis.
     
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  10. RoxaneB

    RoxaneB Moderator Staff Member

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    Again - ISO 9000:2015 defines Process in 3.4.1, I believe.

    As for 'key' versus 'sub', this is not something the standard will define as it more than likely varies on the organization. What is 'key' for one organization, may be 'sub' for another, but as Andy replied, they're both still processes, with inputs, activities, and outputs.
     
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  11. Candi1024

    Candi1024 Well-Known Member

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    Side question: In my organization they use the word equipment and process interchangeably. In other words, equipment is also a process. To me this simply doesn't make sense, although I can see how equipment turns inputs into outputs.

    Thoughts? Maybe this is just a different way of looking at things?
     
  12. pkfraser

    pkfraser Active Member

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    The "process" is what the machine/equipment does. Sort of shorthand - but can be misleading.
     
  13. Candi1024

    Candi1024 Well-Known Member

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    So if I were doing an IQOQ on a piece of equipment, I should do a pfmea? I typically think of IQOQs as standalone, in other words we need to meet the requirements of the process, but the actual process isn't factored in yet. (deviations in procedures, human factors, materials ect)

    IQ - The vacuum turns on
    OQ - The vacuum pulls at the required spec
    PQ- The vacuum sufficiently holds down my part
     
  14. RoxaneB

    RoxaneB Moderator Staff Member

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    Candi, I think this question warrants it's own thread. I can't guarantee you'll get a response, but your ask does seem to be off-topic from the original question of this thread and it may be missed by QFO members if it's "hidden" in here.
     
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  15. jaltangerel

    jaltangerel Member

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    There is some example. The yellow one is maybe core/key process, others/A0,A1,A4/ are support processes. Then you divide these processes into the sub-steps/sub-processes. to make furniture that process maybe divide into sub-processes that are preparing, combining, pasting, painting, quality checking and packaging. And you can see http://www.syque.com/quality_tools/toolbook/IDEF0/how.htm
    I'm not native english sorry
    Hope helpful OFDOBAIDI

    ssss.jpg
     
    Last edited: Mar 11, 2018
  16. NattyG

    NattyG Member

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    I don't agree with this flowchart at all, if anything it's muddying up the processes.

    I have a sequence interaction chart and then flowcharts for all my separate processes.
     
  17. Andy Nichols

    Andy Nichols Moderator Staff Member

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    It does have some incorrect flows, but in essence I'd take it as a place to start.
     
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